Case study · Restaurant group
Answering every reservation call for a restaurant group, even on a packed Saturday
Staff were too busy to pick up the phone at the exact moment people wanted to book. An AI voice agent now answers every call.
97%
Calls answered, from 61%
+340
Reservations captured per month
+22%
Private event inquiries
Figures shown are representative of this engagement and pending client sign-off for publication.
The starting point
Busy hosts let calls ring out during service. Call logs showed hundreds of missed calls a month, most of them people trying to book a table or a private event.
What we did
- AI voice agents that answer every call, take reservations and capture private event inquiries
- Event inquiries routed straight to the events manager with full details
- Missed call and booking reports by location
- Review requests sent after visits booked through the agent
The trend
Calls answered per month
+54%
“Saturday nights used to mean a phone ringing off the hook with nobody to answer it. That problem is just gone.”
Operations director (sample quote)
Want this for your business?
Tell us where you are today and we will tell you honestly whether your situation looks like this one.
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