About Surge
Built to be the agency we could never find.
Surge Digital started in Newport Beach, CA in 2017, built by people tired of watching business owners get sold contracts instead of results. 9 years later the team spans the country, and the rule has not changed.
9+
Years in business
60+
Businesses served
40+
Locations managed
100%
Accounts reported monthly
A note from Nick
Real numbers. A written plan. A board where you watch it happen.
We started Surge in Newport Beach in 2017 because I kept watching business owners get sold twelve-month contracts by people who disappeared after the signature. The reports looked great. The phone did not ring.
So I built the opposite. Real numbers, so you can see what the work produced. A written plan, so you know what you are paying for. And a shared project board where you watch it happen, because 'trust me' is not a reporting strategy.
Nine years in, most of our clients came from someone else telling them about us. We are growing into a real team now, and the rule for everyone who joins is the same one I have always worked by: tell the client the truth, even when it costs you the account.
Nick Casillas, Head of Digital
The team
An expert in every discipline.
More than 30 years of combined experience across the team. You get the specialists your project actually needs, and the right people join your calls.
30+
Years of combined experience
Strategy and leadership
Creative direction
Custom web development
SEO and local search
Paid media
Social and influencer
Analytics and tracking
AI systems and automation
What we believe
Six rules we do not break.
Earned, not locked in
No long-term contract holds our clients in place. The work does. That is the deal we make with every client, and it keeps us sharp every single month.
Scope protects everyone
Every engagement starts with a written plan: what we do, what it costs, how we measure it. No surprises on either side, and nothing to argue about later.
Tracking before tactics
We will not spend your money until we can measure what it does. Most new clients get their analytics fixed before anything else.
Senior people, no middlemen
You talk to the people doing the work. No account managers relaying messages, no juniors learning on your budget.
Own your stuff
Website, ad accounts, content, data. Yours, in your name, from day one. If you ever leave, nothing is held hostage.
Priced for the real work
We map out the most cost-effective way to get you there and price it for what it actually takes. No padded scopes, no invented phases, no upsells you do not need.
Where we are going
Leadership, creative, web development, sales and social, with more specialists joining as we grow. The team gets bigger. The way we treat clients does not.