The deal, in plain English.

Clear scope, honest pricing

Every engagement starts with a written plan: services, deliverables, fees, and the numbers we are accountable for. We map out the most cost-effective way to hit the goal and price it for the real work. Never padded. Work outside the plan is quoted first.

Billed monthly in advance

One invoice on the 1st for the month ahead. Ad spend is billed by the platforms directly to your card, never marked up.

One-time onboarding fee

Covers the setup work: audits, tracking, account cleanup and any builds needed before the monthly work can start.

You own your work

Your website, your ad accounts, your content and your data. Once it is paid for, it is yours, during the engagement and after.

Transparent reporting

A monthly report in plain English plus live status on your shared project board. If we did not do something, you will see that too.

Honesty clause

If something is not working, we will tell you and change course. If we are not the right fit for what you need, we will tell you that too.

Scope

What we do each month is written in your plan on your shared project board. Work outside the plan is quoted first, never surprise-billed.

Ad spend

Paid directly to Google, Meta or the platform from your own payment method. We never mark it up or hold it.

Access and accounts

Everything is created under your ownership. We are added as a manager and removed when you ask.

Confidentiality

Your numbers stay yours. We publish case studies only with written permission, anonymized if you prefer.

Results

We do not guarantee rankings, traffic or revenue, and we will walk away from anyone who does. We guarantee the work, the reporting and the honesty.

Ending the engagement

The term and notice period are in your agreement. When it ends, we complete the work, hand over every login and file, and close out cleanly.

Questions about any of this? Email admin@surgedigital.ai. See also our privacy policy.