Case study · Real estate team

Making a real estate team the most trusted name in their market

Happy clients, but almost none of them had left a review. A simple system turned closings into five-star reviews and map pack rankings.

Reputation and Review ManagementLocal SEO

+240

New Google reviews

4.9

Average rating

+76%

Calls from Google

Figures shown are representative of this engagement and pending client sign-off for publication.

The starting point

Dozens of closings a year and fewer than 20 Google reviews. Competitors with weaker track records showed up first when buyers and sellers searched for an agent.

What we did

  • Automated review requests sent at closing, with a personal note from the agent
  • Responses to every review within 48 hours
  • Google profile rebuilt with neighborhoods served, listings and weekly posts
  • Neighborhood pages on the website tied to the profile

The trend

Calls from the Google profile per month

+76%

Surge startsBeforeJanFebMarAprMayJunJulAugSepOctNovDec