Case study · Med spa

Filling a med spa's calendar with booked consults, not just clicks

Ads were getting clicks but the front desk could not tell which ones booked. Now every consult traces back to the search that sent it.

Google Ads and PPCWebsite Design and Development

+76%

Booked consults from ads

-44%

Cost per booked consult

6.2x

Return on ad spend

Figures shown are representative of this engagement and pending client sign-off for publication.

The starting point

One campaign for every treatment, all pointing to the homepage. No booking tracking, so the owner judged ads by how busy the week felt. Cost per lead was rising every month.

What we did

  • Split campaigns by treatment so budget follows what books
  • Treatment landing pages with pricing ranges, before and after photos and online booking
  • Booking and call tracking tied to every campaign
  • Negative keyword lists to stop paying for job seekers and DIY searches

The trend

Booked consults from ads per month

+76%

Surge startsBeforeJanFebMarAprMayJunJulAugSepOctNovDec

How it played out

The timeline

  1. 01 · Week 1

    Tracking

    Bookings and calls tracked before any campaign changes.

  2. 02 · Weeks 2 to 4

    Rebuild

    Campaigns and landing pages split by treatment.

  3. 03 · Months 2 to 4

    Optimize

    Budget moved weekly toward the treatments that book.